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Web Infrastructure
Est. 2014
[ SERVICE ]
Managed Hosting Services
Managed hosting, monitoring, backups, performance, maintenance and technical support for business websites and applications.
[ WHAT IS Web Infrastructure ]
Hosting managed for performance, resilience and accountable support
Managed hosting combines infrastructure with ongoing technical administration, monitoring and support. It is intended for organisations that need ownership beyond a basic server subscription.
We assess the application, traffic patterns, integrations, data sensitivity and recovery requirements before selecting or configuring an appropriate environment.
Security and availability are managed as continuous risks, not absolute promises. Maintenance, access, backups, alerts and escalation procedures are documented and reviewed.
[ WHAT WE DO — THE DESIGN AGENCY ]
Operational care for business-critical websites and applications
Environment assessment
We review architecture, versions, dependencies, traffic, storage, access and operational requirements.
Performance and reliability
Caching, delivery, resource allocation and monitoring are configured according to the workload.
Maintenance and security
Updates, access controls, backup routines and vulnerability response are managed within an agreed scope.
Monitoring and support
Alerts, incident priorities, response responsibilities and recovery steps are documented for the service.
[ DELIVERABLES — WHAT YOU GET ]
What you get
Managed hosting and website support
The correct hosting model depends on the technology and business impact of downtime. We do not force every website into the same environment or claim that any system can be risk-free.
Managed hosting can be combined with website support, development, performance optimisation and analytics so incidents and improvements are handled by a team that understands the application.
[ FREQUENTLY ASKED QUESTIONS ]
Frequently Asked Questions
Is managed hosting the same as shared hosting?
No. Managed hosting includes defined technical administration, monitoring and support around the environment, while shared hosting is usually a standard infrastructure product.
Do you provide backups?
Backup frequency, retention and restoration procedures are agreed according to the service. Backups must also be tested periodically.
Can you migrate an existing website?
Yes. We first review the application, dependencies, DNS, email implications and rollback plan before scheduling a migration.
Do you guarantee zero downtime?
No infrastructure provider can responsibly guarantee that incidents will never occur. We define availability targets, monitoring, response and recovery measures.