AI Transparency Notice

01Nova is an AI system

Nova is an automated AI assistant, not a human. The interface and greeting identify it as an assistant. Replies are generated from instructions, website context and conversation content.

02Purpose and limitations

Nova may be inaccurate, incomplete or outdated. Important information, prices, deadlines and commitments must be confirmed by an authorised human representative.

• —Explain agency services and help visitors identify a relevant service.
• —Collect project context when the visitor voluntarily provides it.
• —Direct the visitor to a human contact or project form.
• —Provide general information, not binding offers or professional advice.

03Human oversight

A visitor may contact a human at any time through info@designagency.gr. Nova does not conclude contracts, approve credit, determine eligibility, make employment decisions or make decisions with legal or similarly significant effects.

04Data protection

Conversation content and metadata are processed to operate the assistant and respond to the enquiry. Do not enter special-category data, passwords, trade secrets or confidential third-party information. The Privacy Policy explains legal bases, recipients, transfers, retention and rights.

05AI in client work

Depending on the agreed scope, AI tools may assist research, ideation, drafting, design, coding, analysis, media production or quality checks. Appropriate human review and contractual confidentiality restrictions apply.

Where EU law requires disclosure or machine-readable marking of synthetic or manipulated content, the agency and client will allocate the relevant responsibilities in the project agreement and publication workflow.

06Responsible use

Users must not use the assistant to facilitate unlawful, deceptive, discriminatory, infringing or harmful activity. We may restrict or stop interactions needed to protect people, systems and legal rights.